Help Centre
Play should stay fun and on budget. Our tools let you cap spending, track your time and step away when you need to. GameSense, GamTalk and Gamban are there too if you want outside support.
How do I cap deposits or playing time?
In account settings you can cap deposits, wagers and stakes, plus switch on time alerts. Lowering a cap? That is live at once. Raising one? It waits 24 hours before it counts.
Which studios run the live tables?
Our live dealer games come from Evolution, Pragmatic Play Live, Stakelogic Live and OnAir Entertainment.
How does the loyalty programme work?
Saskatoon Rewards earns you points on real-money bets. Collect points to climb levels. Members get birthday rewards, weekly bonus back and a bonus at every level-up.
What currency does my account use?
Canadian dollars (CAD). Deposits, balances, bonuses and withdrawals all show in CAD.
Which deposit methods are accepted, and what's the minimum?
Choose Interac e-Transfer, Mastercard, Visa, Apple Pay, Online Banking / Trustly, Jeton, bank wire, or a prepaid or gift card. The minimum deposit is C$10, and we charge no fees on our side.
How do I open an account?
Tap Join, complete the sign-up fields and declare your age as 19 or older. Our team then runs a KYC identity check and pins down the spot you play from, all before that opening deposit. Pass both and the tables light up for you.
Is a break or self-exclusion available?
Yes. A cooling-off pause can be set for one day, a full six weeks, or anything in between. Need more distance? Self-exclusion handles that, and account closure is also on the menu. Turn it on from your account, or send an email to support.
How do I reach support?
Email help@saskatooncasino.app. Support is by email only, so include your account email and your question in the message.
Who can play, and from where?
Players aged 19+ who are physically in a jurisdiction that permits online casino gaming. Geolocation verifies where you are before any deposit.
Safer play tools
- Limits on deposits, wagers and stakes
- Pop-up reality checks and alerts on session time
- Cooling-off pause, from 24 hours to 6 weeks
- Self-exclusion or full account closure
- Self-assessment quiz for checking your play habits
- No first deposit clears until we verify your ID (KYC) and location
- Lowered limits apply instantly; a raised limit waits 24 hours